We source directly from trusted brands and authorised distributors to ensure zero counterfeits. Brands are required to provide a Certificate of Analysis, confirming what’s in the bottle matches what’s on the label for full transparency. This is part of our iHerb Quality Promise to every customer.
Shop with complete peace of mind knowing iHerb directly handles and fulfils every order end-to-end, with no third-party sellers or mystery warehouses.
Our fulfilment centres and inventory hubs are entirely climate-controlled, protecting products from the heat, humidity and extreme cold that can ruin supplement quality. Every warehouse is GMP- or ISO-compliant, meeting strict standards for cleanliness and safety.
iHerb dispatches from 9 fulfilment centres and inventory hubs to 180+ countries. iHerb offers free delivery in 60+ countries and the majority of the orders are delivered in 2 to 6 days.
Every review comes directly from a verified customer who purchased the product from iHerb. No paid bots, and no fabricated reviews. Just real product experiences you can trust.
Products are stored in climate-controlled fulfilment centres, and fast-moving inventory helps ensure they don't sit around, so you get them in excellent condition. You can also check the expiration or best-by date on products before you buy, just like holding the item in a traditional store.
Since our founding in 1996, we've never sold or leased customer information to third parties. We comply with global privacy laws, including the EU's GDPR, California Consumer Privacy Act and applicable US state laws, and never store your credit card information. Payments are processed through global payment partners using advanced tokenisation.
Our hassle-free return and refund process lets you submit a request within 30 days of purchase, no complicated steps, no runaround.
Our team is reachable 24 hours a day, 7 days a week by chat and online contact, ready to answer questions and resolve order issues whenever you need us.
We are dedicated to helping improve your health and wellbeing. Through the iHerb Wellness Hub, our team of health experts help you better understand the science behind the products we sell.
Our exclusive iHerb Brands undergo rigorous testing by independent, third-party labs through our iTested programme. They are verified for purity, potency and ingredient accuracy – and you can view the official Certificate of Analysis right on the product page.
iHerb is a global e-commerce retailer specialising in vitamins, supplements, sports nutrition, beauty, grocery and other health and wellness products. Since 1996, we've grown to offer more than 50,000 products from over 2,000 trusted brands, serving customers in 180 countries.
Every order is sold and dispatched directly by iHerb, never by third-party sellers. We source products
directly from trusted brands and authorised distributors, so what you buy is authentic. Many products go
through third-party lab verification to confirm what's on the label matches what's inside, and everything
is stored in a climate-controlled network of fulfilment centres and inventory hubs built to protect
freshness and potency. Expiration or best-by dates are shown on our product pages, so you know exactly
what you're getting before you buy.
We carry a wide selection of health and wellness products, delivered quickly to customers around the
world, with free delivery available to many countries. Shopping feels local wherever you are, with support
in your language, currency and payment methods.
We specialise in one thing: health and wellness. That focus shapes every part of how we source, store and
dispatch, with everything built specifically around helping you feel your best.
Founded in Pasadena, California, in 1996, iHerb has grown into a global company headquartered in Irvine, California, USA, with key regional offices in Amsterdam, Dubai, Seoul and Shanghai. We operate a global network of climate-controlled facilities across the United States (California, Texas, Pennsylvania, Kentucky, Illinois), Asia (South Korea, Hong Kong), and the Middle East (Saudi Arabia) to ensure maximum product freshness and fast delivery.
Yes. We source products directly from trusted brands and authorised distributors to help ensure every product we sell is authentic. Because every order is sold and dispatched by iHerb, we maintain control through the whole supply chain process. For supplements and sports products, brands are required to provide documentation, including Certificates of Analysis (COAs), supporting ingredient identity, label accuracy and composition. Our exclusive iHerb Brands undergo rigorous testing by independent, third-party labs through our iTested programme. They are verified for purity, potency and ingredient accuracy and you can view the official Certificate of Analysis right on the product page. Find out more about our Quality Promise.
iHerb keeps products fresh by storing them in climate-controlled fulfilment centres and moving inventory quickly, with a turnover rate averaging 8.1 times per year, well above typical e-commerce benchmarks. Combined with careful handling, this helps ensure products arrive in excellent condition rather than sitting in a warehouse. You can also check the expiration or best-by date on most product pages before you order, so you know what you're getting before it dispatches, not after it arrives.
Yes. iHerb features more than 70 million reviews, each tied to a verified purchase. Reviews are automatically translated so customers around the world can learn from one another's experiences.
iHerb delivers to customers in over 180 countries with a localised shopping experience that supports 46 languages, more than 80 currencies and over 40 local payment methods.
Free delivery is available to over 60 countries once your order reaches a minimum subtotal, which varies by country and by courier. You'll see your specific threshold in your basket as you shop.
No. iHerb never charges membership or subscription fees. You can shop with confidence knowing you're always getting the best possible value, with no hidden costs or recurring charges.
We source directly from brands and purchase inventory at scale, which gives us strong buying power and helps us reduce cost. Because we manage our own fulfilment instead of relying on third-party sellers, we also avoid the extra marketplace fees that often get passed on to customers. The result is consistently competitive pricing on authentic, trusted wellness products.
Yes. Protecting your privacy and payment security is a top priority. Since our founding in 1996, we have never sold or leased customer information to third parties, and we never store your credit card information. Payments are processed through global payment processors using advanced tokenisation. Our site uses secure, encrypted connections throughout, and we comply with global data privacy laws, including the EU's GDPR, California Consumer Privacy Act and applicable US state privacy laws. Find out more about how we protect your information.
If a product doesn’t meet your expectations, we’ll make it right. As part of our Quality Promise to our customers, we make it easy to initiate a return. Find out more about iHerb’s Refund policy.
Yes. iHerb owns several brands, including California Gold Nutrition, our flagship owned brand of supplements and wellness essentials, along with Mild By Nature, Idealove and Vitacost. Select products go through iTested, our independent testing programme, where accredited, ISO-certified independent labs verify ingredient identity, potency, purity and other key safety parameters, giving you an extra layer of quality verification you can trust. Find out more about our iHerb Owned Brands.
iHerb has been in business since 1996, when our founder began selling a single wellness product from his apartment in Pasadena, California. Over three decades, iHerb has grown into a leading global e-commerce retailer specialising in health and wellness, earning the trust of millions of customers along the way.
iHerb is a privately owned global health and wellness e-commerce retailer. Led by an experienced team, we are dedicated to serving millions of customers across over 180 countries through an uncompromised commitment to quality, transparency, exceptional value and global accessibility. Visit our Corporate site to find out more about our company and leadership.
We’re honoured to be recognised for our commitment to customer care, workplace culture and seamless
online shopping. Some of our honours include:
America's Best Customer Service (USA TODAY)
Better Business Bureau (BBB) A+ Accreditation
Top eCommerce Site for Conversion (Similarweb)
Great Place to Work® Certified
EY Entrepreneur Of The Year® (Pacific Southwest)
Rakuten Shop of the Year Award (Japan)
LINE Global Best Practice Award (Taiwan)
Brand Customer Loyalty Award (Korea)
